Privacy Policy

This Privacy Policy describes how Independent Compliance Consultants ("ICC," "we," "us," or "our") collects, uses, and protects information through our website at iccbrainhealth.com (the "Site") and in connection with our services. This document is provided for informational purposes only and does not constitute legal advice.

1. Information We Collect

Information You Provide Voluntarily

When you submit a form on the Site, we collect the contact information you provide, such as your name, phone number, email address, role (patient, family member, attorney, etc.), preferred location, attorney/firm name (if applicable), and any non-medical messages or notes you choose to share. We instruct visitors not to submit protected health information ("PHI") through web forms.

Automatically Collected Information

We may collect technical information automatically, including IP address, browser type, device type, referring URL, pages visited, and timestamps. This information helps us operate, secure, and improve the Site.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to remember your preferences (such as your acceptance of our site terms), analyze Site traffic, and improve user experience. You can control cookies through your browser settings.

2. How We Use Information

We use information to:

• Respond to your inquiries and schedule appointments
• Provide our assessment services and deliver reports
• Communicate with you about appointments, services, and follow-up care
• Improve the Site and our services
• Comply with applicable legal obligations
• Protect the rights, safety, and property of ICC, our patients, our personnel, and others

3. Protected Health Information

ICC is committed to protecting the privacy of health information. Protected health information collected in connection with our services is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act ("HIPAA") where applicable. Web forms on the Site are not intended for the submission of PHI; PHI intake is handled through secure channels separate from this Site.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers and vendors who perform services on our behalf, subject to appropriate confidentiality and data protection obligations
• Healthcare providers, attorneys, or insurance carriers when authorized by you
• Law enforcement, regulators, or other parties when required by law, subpoena, or legal process, or to protect rights, property, or safety
• Successors in connection with a merger, acquisition, financing, or sale of assets

5. Your Choices

You may:

• Opt out of marketing communications by following the unsubscribe instructions in those communications or contacting us directly
• Request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal exceptions
• Disable cookies through your browser settings (some Site features may not function properly)

6. Texas and Other State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable state laws. Contact us to exercise any such rights you may have.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

8. Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has submitted information through the Site, please contact us so we can take appropriate action.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent version. Material changes will be communicated as appropriate.

12. Contact Us

For privacy questions or to exercise privacy rights, contact: